| CEEMAX CUSTOMER TERMS AGREEMENT |
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1. All claims for damage and shipping error must be reported to us within 3 working days of receipt. 2. LCD carry 1 year warranty. 3. Absolutely no cross-ship for RMA. 4. All products must be shipped in anti-static bag & packed properly with sufficient shipping material, any product that have physically damaged and manufacturer label destroyed will be refused and warranty will be voided. 5. Partners & we cannot warrant any product as fit for any particular use or purpose. We strongly recommend customers evaluate and do research to determine by their criteria whether a product will work in their configuration. In the world of computers there are many products that may be incompatible with a certain brand or certain parts. In cases like this it is your responsibility to resell the product into a standard application in which the part will work. We are unable to take parts back because they will not work in particular brand product if they function correctly in others. 6. DOA period is 30 days from the original invoice. 7. All sales are final. Returns of products other than with defect are subject to a 20% restocking fee. No returns are allowed after 7 days after receipt. 8. Any item sent back for warranty repair must have been tested bad prior to returning the part. We will charge a service fees should we find a returned item in working condition. 9. Customer MUST CAREFULLY PACK defective items being returned, as if they were new and completed with manual. FAILURE TO DO SO may invalidate both the RMA and the warranty.
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